ABOUT NEURAL VOICE

Human‑level Voice AI for Travel, Built for the Real World

We help travel brands answer every call, convert more bookings, and deliver five‑star service—at scale and around the clock.

Live call quality
99.9% uptime
99.5%Call quality
MOS: 4.6
Avg latency: 42ms
Packet loss: 0.1%
Outbound follow‑ups
Enterprise integrations
SalesforceHubSpotZendeskAmadeusSabreGuestline

Built by travel experts, engineered for scale

Real results across reliability, speed, and deep industry integration.

200+ years
Collective travel experience
99.9%+
Platform uptime
< 5 sec
Typical answer speed
500+ integrations
Across CRM, GDS, PMS & telephony

Why work with Neural Voice

We bring together 200+ years of travel expertise and world‑class AI engineering to ship outcomes—not just technology.

Travel‑first design

Data models, prompts and flows built for leisure, corporate, and disruption.

World‑class engineering

Real‑time voice with lifelike prosody, fast turn‑taking, and 99.9%+ uptime.

Deep integrations

GDS, NDC, CRM, PMS and telephony—pre‑built connectors to go live fast.

Measurable impact

Cut time‑to‑quote, raise data completeness, and reduce repeat calls.

24/7
Availability
4.6
MOS call quality
85%+
Data completeness
500+
Integrations

Our Values

Principles that guide how we build, ship, and support.

Customer‑Obsessed

We design assistants around traveler experience and measurable business outcomes.

Trust & Safety

Enterprise‑grade security, guardrails, and observability built‑in from day one.

Bias for Impact

We ship fast, iterate with data, and focus on the changes that move the needle.

Partner Mentality

White‑glove implementation and ongoing optimization with a dedicated team.

Milestones

A focused journey from prototype to production at enterprise scale.

Founded

Set out to build human‑level voice AI for complex, real‑world workflows.

2023

Enterprise Integrations

Launched deep integrations across GDS, CRM, and telephony stacks.

2024

Scale in Travel

Expanded across OTAs, hotel groups, and tour operators with 24/7 coverage.

2025

A team with 200+ years in travel

Industry leaders and world‑class developers building the sector’s best voice AI.

Jeremy Smith

Jeremy Smith

Founder & CEO

Recognised voice AI leader in travel. Formerly scaled high‑growth SaaS; now championing human‑level conversations that cut wait times, raise conversion and delight travellers.

Harry Finch

Harry Finch

Co‑Founder · Lead Engineer

Architect of our real‑time voice stack. Specialises in on‑device/edge inference, ultra‑low latency turn‑taking and lifelike TTS—shipping production systems at scale.

Kumi Thiruchelvam

Kumi Thiruchelvam

Chairman

Former C‑level across telecoms and mobile. Guides strategy, governance and commercial execution to take breakthrough products to market globally.

Steve Endacott

Steve Endacott

Director

Travel industry veteran with successful exits (Holiday Taxis, Rock Insurance). Advises on product‑market fit, distribution and partnerships across travel.

Ready to build the future of traveler conversations?

Book a live demo and see how Neural Voice can transform your operations.