Security & Data Protection

Security is at the heart of Neural Voice. All data is stored in secure UK data centers, and our platform is CREST-approved and penetration tested.

Trusted by leading UK businesses

UK-Based Data Storage

All platform and customer data is securely stored in UK data centers, ensuring compliance with UK and EU data protection laws and keeping your data close to home.

UK Data Sovereignty

Penetration Tested & CREST Approved

Neural Voice has undergone rigorous penetration testing and is CREST approved, demonstrating our commitment to robust, independently verified security.

CREST Certified

Our Security Philosophy

  • Encryption at rest and in transit for all data
  • Strict access controls and role-based permissions
  • Continuous monitoring and threat detection
  • Regular security audits and compliance reviews
  • GDPR and UK data protection compliance

Security is not a checkbox—it's a core value. We invest in the latest technologies and best practices to keep your data safe, private, and always available.

Responsible Disclosure Policy

We are committed to working with security researchers to verify and address potential vulnerabilities in our services. Our policy is as follows:

  • If you believe you have found a security vulnerability, please report it to us by emailing security@neural-voice.ai. Please include a detailed description of the vulnerability and steps to reproduce it.
  • Do not perform any security or penetration testing without obtaining prior written consent from Neural Voice. Unauthorized testing is strictly prohibited as outlined in our Terms & Conditions.
  • Please allow us a reasonable amount of time to investigate and address any reported issues before making any information public. Coordinated disclosure is essential to protect our users.
  • We value the security community and may offer recognition for valid, responsibly disclosed vulnerabilities. Monetary rewards are assessed on a case-by-case basis.

Our security team will work with you to understand and resolve the issue quickly. We appreciate your efforts in helping us maintain a secure platform.

Frequently Asked Questions

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